Refund Policy
Changed your mind? You get a full refund within 30 days of purchase, no questions asked.
- Who can get one: anyone who bought a Stow licence in the last 30 days. You don't need to give a reason.
- How to ask: email support@winglessenterprises.com with your order number, or the email address you used at checkout.
- How you're refunded: payments are handled by Lemon Squeezy, our merchant of record, so the refund goes back through Lemon Squeezy to your original payment method. How long it takes to appear depends on your bank or card provider, usually a few business days.
- What happens to your licence: after the refund, your licence key is deactivated and Stow goes back to needing a licence on each computer it was used on. Your files and backups are never touched.
- Try first: the 14-day free trial has every feature working, so you can check Stow fits before you buy.
- After 30 days: we don't normally refund after 30 days. If something has gone wrong, email us anyway and we'll do what we can.
- Response time: we reply within 2 business days.
See also the Terms of Service and Privacy.
Effective date: October 19, 2026